Order & Returns

Order & Returns

Welcome to Lisnor's Order & Returns page! We're committed to providing you with a seamless shopping experience from start to finish. Whether you're ordering one of our premium products or need assistance with a return, we're here to help. Below, you'll find all the information you need to make your purchase or initiate a return hassle-free.

Ordering Process:

1. Browse our Catalog:Explore our wide range of products and find exactly what you need.

2. Add to Cart: Once you've found the perfect item, simply click the "Add to Cart" button.

3. Checkout: When you're ready to complete your purchase, proceed to checkout. You'll need to provide your shipping and payment information to finalize the order.

4. Order Confirmation:After placing your order, you'll receive a confirmation email with details about your purchase.

5. Shipment Tracking:Once your order has been processed and shipped, you'll receive a tracking number via email. You can use this to monitor the status of your delivery.

Returns & Exchanges:

We want you to be completely satisfied with your Lisnor purchase. If for any reason you're not happy with your order, we offer hassle-free returns and exchanges within 7 days of delivery. Here's how it works:

1. Initiate Return: Contact our customer service team to initiate the return process. Please provide your order number and reason for return.

2. Return Authorization: Once your return request is approved, you'll receive a return authorization number and instructions on how to proceed.

3. Packaging: Pack the item securely in its original packaging, including any accessories or documentation that came with it.

4. Shipping: Send the package back to us using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.

5. Refund or Exchange: Once we receive the returned item and verify its condition, we'll process your refund or exchange promptly. Refunds will be issued to the original form of payment.

Contact Us:

If you have any questions or need assistance with your order or return, don't hesitate to reach out to our friendly customer service team. We're here to help you every step of the way.

Thank you for choosing Lisnor!

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